Thursday, August 1, 2013

Convenience at Your Fingertips!

With a few quick keystrokes, each customer (and soon-to-be customer) of Burch Oil and Burch Propane will be able to access their account online. Not only is the system inclusive of several options at the customer’s convenience, but it is also easy to navigate. No more carving out a convenient time to call our office during your busy day to schedule fuel deliveries, writing checks and mailing payments through snail mail, or waiting for your statement to view your account history.

“We really wanted to step up our technological services with a user-friendly system for our customers and we finally found what we believe will be the best solution. Now our customers will have the luxury of convenience right at their fingertips,” said Sheri Burch-Norris, Burch Oil Director of Marketing. “Our new system enables customers to order fuel, pay their bill, and see their transactions.”
To become a Burch Oil / Burch Propane online member, CLICK HERE to be guided through this easy step-by-step process. Not a customer yet? Not a problem, there is an option to sign up through the new automated system.
Customer service is one of the hallmarks of the Burch family businesses and will continue to be. By no means is the automated system meant to replace the human aspect Burch Oil and Burch Propane customers have enjoyed in the past. If anything, it is meant to be a viable option for those who prefer to handle their account(s) online, in their own time.

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